What a professional practice. The front desk was expecting us and greeted us by name, the care team was gracious and highly professional, kept us informed. Dr. Pautler is eminently trained and had insights and answers directionally that might help us in the long run with some options for a very difficult, blinding disorder. No false hopes, just solid medicine. He listened. He cared. We were there for something completely different and he pierced the beurocracy veil and treated me as his personal patient, not a 3rd party examiner. I’ve decided to go to him from now on. Wow the entire group seems great.